Although you can order without creating an account, the advantages of doing so include faster checkout, viewing previous orders and instant access to downloads.

If you request a password reset and the email doesn’t arrive within 10 minutes, check your Spam/Junk mail folder because many email services, such as Hotmail and Outlook.com, are notorious for wrongly marking emails as spam, (Adding cs@laviniastamps.com to your address book or whitelist can prevent this)

If you use Gmail, don’t forget to check the “Promotions” tab too.