Delivery times Whilst we are processing and dispatching orders within our normal turn-around of one to two working days, the actual deliveries may take longer than usual, particularly to certain overseas destinations.
Additions and amendments Please also be aware we are unable to amend orders that are already in the system. Therefore, if you need to add any items, please create a new order.
Thank you for your patience and understanding during these unusual times.
It appears that some (but not all) deliveries to Canada can currently take up to 30 days or more to arrive. Therefore, we can no longer consider a parcel as having been ‘lost in transit’ until 40 days after despatch.
If you would like us to use a faster courier service at extra cost, please ask in the “Order Notes” box on the checkout page. We will contact you regarding the additional charge before dispatching.