Wholesale Terms and Conditions and Privacy Policy

 

Your Application

To apply for a trade account, please complete our online application form.  Please note that incomplete applications will not be considered and we may or may not contact you to request additional information.

Wholesale terms are available to bona fide paper-craft retailers and evidence must be provided of either an on-line eCommerce website or a bricks and mortar shop that is open to the general public during normal trading hours and cannot otherwise offer wholesale terms to craft groups, collectives or classes. Photographs of the premises may be requested to support your application.

We do not permit the sale of “Lavinia Stamps” branded products on eBay or similar websites

Username and Password Confidentiality
Lavinia Stamps issues User Names and Passwords on the strict understanding that they are used only by the BUSINESS whose name they are issued and are not divulged to anyone else. Under our Terms and Conditions it is the responsibility of the Account Holder to ensure the confidentiality and security of User Names and Passwords issued to him/her. If you have any reason to suspect that this security has been compromised you must inform us immediately. You will be issued with a new password without delay

Currency
All prices on this site are quoted in pounds sterling (£ or GBP). Payment will be made in pounds sterling and your credit card provider will automatically make the exchange for you, billing you in your own currency

Duties and Local Taxes
Customers in countries other than the UK, should local taxes or duties be due, will receive a separate invoice from the carrier. Purchasers are responsible for any duties and/or taxes levied at the point of entry of the destination country

Online Payments
We accept payment via all major credit and debit cards, through a secure server, or Papal or BAC’s payment .
The confirmation email you receive will also be your official receipt, a printed copy of this invoice (with VAT details) will be enclosed with your order. The security of our customers is paramount and the website is both secure and follows all guidelines on this issue.
Goods will not be dispatched until payment is made in full.

Minimum order 
Our Minimum order is £250 (exc Vat) all stamps are sold as a minimum of 3+ per design.

Carriage:
United Kingdom: Flat rate £10 per order. Carriage paid over £300 wholesale value.
European Union: Flat rate £14 per order. Carriage paid over £350 wholesale value.
For destinations outside the European Union: Due to varying Shipping charges Rates given when order has been processed.

Please note: Certain destinations will incur a higher charge depending on location. carriage will be quoted when order has been processed.

Any problems or queries relating to the DELIVERY/INVOICE must be notified to Lavinia Stamps within 5 working days enquiries@laviniastamps.co.uk

Reservation of Title
All goods remain the property of Lavinia Stamps, until payment is received in full and cleared funds are available in our bank account or Papal account.  Please note goods will not be allocated to your order until payment is received in full.

Privacy Policy
We will only use the information that we collect about customers and visitors to the site lawfully (in accordance with the Data Protection Act 1998).
Lavinia Stamps do not sell, trade or retail customers’ contact information to any third party for commercial or non-commercial use.

We may from time to time contact you by email with details of new products or promotions.  You may ask to be removed from this list at any time.

Cancellation & Returns Policy
Items returned for credit, will be subject to a 25% restocking charge. Please contact us before sending items back to us for authorisation.

Lavinia Stamps Trade is not a retail e-commerce site, it is a business to business e-commerce site and not subject to the Distance Selling Regulations.  Individuals wishing to purchase goods should contact our Retail website www.laviniastamps.com

Lavinia Stamps do not operate a contract cancellation/goods return policy as provided for under “The Consumer Protection (Distance Selling) Regulations 2000” The Distance Selling Regulations (DSRs) provide protection for customers (consumers) – the same rights do not apply to a business buying goods or services from another business.