Terms and Conditions

Nothing in these Terms and Conditions shall affect the Customer’s statutory rights as a Consumer.

Acceptance of delivery of the Goods shall be deemed the Customer’s acceptance of these Terms and Conditions.

Any variation to these Terms and Conditions shall be inapplicable unless agreed in writing by Lavinia Stamps.

Orders placed via the web site

Any orders for Goods shall be deemed to be an offer to purchase, pursuant to these Terms and Conditions, subject to acceptance by Lavinia Stamps. Lavinia Stamps may choose not to accept an order for any reason.

In the event items ordered are not available from stock the Customer will be notified and given the option to either wait until the Goods are available from stock or cancel the order and receive a full refund.

Prices and Payment
The Price of the Goods shall be that stipulated on the Lavinia Stamps Website.

The total purchase price, including any VAT and delivery charges, if any, will be displayed in the Customer’s shopping cart prior to confirming the order.

After the order is received Lavinia Stamps shall confirm the description and price by email.

Payment including any VAT and/or delivery charges must be made in full before the order is dispatched.

We do not store credit card details nor do we share customer details with any 3rd parties.
Seller’s Rights

Lavinia Stamps reserves the right to alter the price and specification of any item on the Web site at its discretion.

Lavinia Stamps reserves the right to withdraw any goods from the Web site at any time.

Lavinia Stamps shall not be liable to anyone for withdrawing any Goods from the Web site or for refusing to process an order.

Warranty

Lavinia Stamps warrants that the Goods will at the time of dispatch correspond to the description given. All other warranties, conditions, or terms relating to fitness for purpose, merchantability or condition of the Goods, whether implied by Statute, common law or otherwise are excluded and the Customer is satisfied as to the suitability of the Goods for the Customer’s purpose.

Delivery

Orders will usually be dispatched by Royal Mail within 48 hours of receipt. Should we be away attending a show or exhibition, a notice to this effect will be displayed on the website and in these circumstances it may take up to ten working days for goods to be dispatched.

If an item is out of stock, or where a specific delivery date has been agreed and subsequently cannot be met, the Customer will be notified and given the opportunity to agree a new delivery date or receive a full refund.

Lavinia Stamps will use all reasonable endeavour to meet any date agreed for delivery. In any event time of delivery shall not be of the essence and Lavinia Stamps shall not be liable for any losses, costs, damages or expenses incurred by the Customer or any third party arising directly or indirectly out of any failure to meet any estimated delivery date.

Delivery of the Goods shall be made to the Customer’s address specified in the order and the Customer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery.

Title and risk in the Goods shall pass to the Customer upon delivery of the Goods.

Refund/Cancellation Policy

Customers may cancel within 24 hours of placing an order and receive a full refund unless goods have already been despatched in which case we would be unable to issue a refund.

Returns

The Customer shall inspect the Goods immediately upon receipt and shall notify Lavinia Stamps within 7 working days of delivery if the Goods are damaged or do not comply with any of the Contract. If the Customer fails to do so the Customer shall be deemed to have accepted the Goods.

Where a claim of defect or damage is made the Goods shall be returned by the Customer to Lavinia Stamps. The Customer shall be entitled to a full refund (including delivery costs) plus any return postal charges if the Goods are in fact defective.

In such an eventuality the goods must be returned by the Customer and should be adequately insured during the return journey. The Customer will receive a refund of all monies paid for the Goods (including delivery charges, if any, and return postal charges). Where returned Goods are found to be damaged due to the Customer’s fault the Customer will be liable for the cost of remedying such damage.

Limitation of Liability

Except as may be implied by law, in the event of any breach of these Terms and Conditions by Lavinia Stamps the remedies of the Customer shall be limited to damages which shall in no circumstances exceed the Price of the Goods and Lavinia Stamps shall under no circumstances be liable for any indirect, incidental or consequential loss or damage whatever.

Force Majeure

Lavinia Stamps shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and Lavinia Stamps shall be entitled to a reasonable extension of its obligations.

Changes to these Terms and Conditions

Lavinia Stamps shall be entitled to alter these Terms and Conditions at any time. This right shall not affect the existing Terms and Conditions accepted by the Customer upon making a purchase.

Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the law of England and the parties hereby submit to the exclusive jurisdiction of the English courts.